Last Updated: 4 July 2026
This Disclaimer applies to the website mellowtech.co.za and to all services provided by Mellow Tech Services ("Mellow Tech," "we," "us," "our"). Please read it alongside our terms.html and privacy-policy.html. By using our Site or services, you accept the terms of this Disclaimer.
01General Information
The content on our website, including service descriptions, pricing indications, and the on-site "MellowTech Assistant" chat, is provided for general informational purposes. It does not constitute professional, technical, academic, legal, or financial advice, and should not be relied upon as such. The automated chat assistant may occasionally provide inaccurate or incomplete information; please confirm any important details directly with our team before making decisions.
02No Guarantee of Outcomes
- CV Design & Revamp: We design and present your CV professionally, but we cannot guarantee interviews, job offers, or employment outcomes, as these depend on factors outside our control (employer preferences, market conditions, your qualifications and experience).
- Assignment Assistance: We assist with formatting, structure, and presentation. We do not guarantee any specific grade, mark, or academic result, and you remain solely responsible for ensuring the final submission complies with your institution's academic integrity rules.
- Web Development, Graphic Design & Business Digital Setup: We build and design according to agreed specifications, but we cannot guarantee specific business results such as sales, traffic, leads, or search engine rankings, which depend on many factors beyond the deliverable itself.
- PC Troubleshooting & Repair: We aim to fully resolve reported issues, but some faults (particularly hardware-related) may be intermittent, may recur, or may reveal further underlying issues once diagnosis begins.
03Data & Device Disclaimer
Handing over a device for repair, installation, or unlocking services carries an inherent risk of data loss. You are responsible for backing up your data before any device is left in our care. Mellow Tech is not responsible for loss of data, files, or accounts, or for pre-existing damage discovered during the course of our work, except where caused by our gross negligence. Full details are set out in our Terms of Service.
04Software Licensing Disclaimer
Where our services involve installing or activating operating systems or software (e.g., Windows, Microsoft Office), you are responsible for holding a legitimate licence for that software. Mellow Tech does not provide, endorse, or facilitate pirated software or unauthorised activation methods, and reserves the right to decline any request that would require this.
05Device Ownership Disclaimer
Password removal, screen unlock, and FRP bypass services are intended solely for use by the lawful owner of a device, or someone with the lawful owner's express authorisation. We may request proof of ownership and reserve the right to decline service, retain a device, or report suspected unlawful activity to the relevant authorities where ownership cannot reasonably be established. Full terms are set out in our Terms of Service.
06Testimonials & Reviews
Testimonials and star ratings displayed on our website reflect the individual, subjective experiences of specific clients. Results vary from person to person and are not a guarantee that you will achieve the same outcome.
07Third-Party Links & Platforms
Our website and communications may link to or reference third-party platforms, including Facebook, TikTok, and WhatsApp. We do not control these platforms and are not responsible for their content, availability, or privacy practices. Use of these platforms is subject to their own terms and privacy policies.
08Website Availability
We try to keep our website accurate and available at all times, but we do not guarantee that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We are not liable for any loss arising from your use of, or inability to access, the Site.
09Limitation of Liability
To the maximum extent permitted by South African law, Mellow Tech Services excludes all liability for any direct, indirect, incidental, or consequential loss arising from your use of our website or services, except where such exclusion is not permitted by law, or where loss arises from our gross negligence or wilful misconduct. Nothing in this Disclaimer limits any rights you have under the Consumer Protection Act 68 of 2008, where applicable.
10Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our services or applicable law. The "Last Updated" date above indicates the most recent revision.
11Contact Us
📧 info@mellowtech.co.za
📱 +27 72 046 5993
📍 Limpopo, Polokwane, Kalkspruit